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Privacy Notice

Updated 13 October 2026

 

Who is responsible for your information?

Drive With Vishal is operated by Leeds Driving School Ltd, company number 16374755, registered in England and Wales. We are responsible for the personal information we use to deal with your enquiries and provide driving tuition. Contact: Vishal, vishalgupta1321@yahoo.co.in, 07414 959117. Registered office and correspondence address: 12 Eden Place, Kirkstall Hill, Leeds, LS4 2BD.

 

Information we use

When you enquire or arrange tuition, we use the details you provide, such as your name, email, telephone number, address or pickup postcode, lesson preferences and messages. Booking administration may include appointment details, tuition progress, payment records and refund or complaint correspondence. Our Wix-hosted website also processes technical information such as IP address, browser and device details, pages visited and security events. Cookie use is explained in our Cookie Policy.

We receive information directly from you and through the Total Drive booking service when you arrange lessons. If you contact us on someone else's behalf, provide only information you are authorised to share. Please do not send payment-card details, passwords or unnecessary medical documents by email or WhatsApp. If we need sensitive information to arrange suitable tuition, we will explain the purpose and applicable legal basis before recording it.

 

Why we use information

We use enquiry and booking details to take steps you request before a contract and to deliver and administer your tuition contract. We use transaction records where necessary to meet accounting and other legal obligations. We rely on our legitimate interests in answering general enquiries, keeping our services secure and handling complaints, while taking account of your rights. Optional marketing, testimonial photographs and non-essential cookies require an appropriate permission or other lawful basis; booking a lesson does not itself give consent to promotional messages. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful use.

 

Who receives information?

Vishal and authorised people supporting the school use information only as needed for their work. Service providers include Wix for website hosting, Total Drive for booking administration, Usercentrics for cookie consent management, and the email or messaging provider used when you contact us. Banks, payment providers, accountants, insurers or professional advisers may receive information where needed for payments, legal duties, complaints or claims. We may disclose information where the law requires it. We do not sell learner contact details.

Our booking link opens Total Drive, branded Leeds Driving School Ltd. Total Drive Software Ltd also explains its own data handling at https://totaldrive.app/info/privacy.html Google and WhatsApp links take you to separate services with their own privacy notices. Wix's privacy information is at https://www.wix.com/about/privacy

 

Storage, security and retention

We limit access to people who need the information and use appropriate account and device security. No internet service is completely risk-free. Our technology providers may process information outside the UK. Where a restricted international transfer is made on our behalf, appropriate legal safeguards are required, such as UK adequacy arrangements or approved contractual safeguards. Contact us for details of the providers and safeguards relevant to your information.

We keep enquiries while dealing with them and any necessary follow-up. Booking and tuition records are kept for the service relationship, including any unused prepaid balance, and afterwards only where needed for accounting, complaints, insurance or legal claims. The retention period depends on the record's purpose and applicable legal requirements; information is deleted or anonymised when no longer needed. You can ask about the retention period for a particular record.

 

Your choices and rights

Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to use of your personal information. These rights have legal conditions and exceptions. Contact Vishal using the details above; we may need to verify your identity and normally respond within one month, subject to lawful extensions. You can withdraw consent using the same contact details. Essential booking details are needed to arrange tuition; without them we may be unable to provide the service. We do not make decisions with legal or similarly significant effects about learners solely by automated means.

 

Concerns and updates

Please contact us first so we can address any concern. You can also complain to the Information Commissioner's Office at https://ico.org.uk/make-a-complaint/ or on 0303 123 1113. We update this notice when our services or data use change. The date above identifies the current version. Read our Cookie Policy for website cookie information.

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